Shipping Policy

Shipping Policy

Thank you for shopping at Orealexpress (https://orealexpress.com).
We aim to provide a smooth and enjoyable shopping experience for all customers. Please review our shipping policy below.

---

Order Processing Time

Orders are typically processed and shipped within 3–5 business days after payment confirmation.

Order Cut-Off Time:
5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)

Orders placed after the cut-off time will be processed on the next business day.

---

Shipping Rates & Taxes

Shipping fees are calculated based on the order value.

We do not collect sales tax.

---

PO Boxes, Rural Routes & APO/FPO/DPO

For PO Boxes, Rural Route addresses, and APO/FPO/DPO destinations, we use DHL Express where available.

---

Delivery Time

Estimated transit time is 7–12 business days (Monday to Friday), depending on the destination and carrier conditions.

Please note that delivery times are estimates and may vary due to external factors.

---

Order Tracking

Once your order has shipped, tracking information will be sent to your confirmation email.
You may also track your order through our Order Tracking page.

Please allow 5–7 business days for tracking information to become active.

---

Order Cancellation

Orders can only be canceled before shipment.

Once an order has been shipped, we are unable to accept cancellation requests.

---

Change of Shipping Address

If you need to update or correct your shipping address, please contact us within 6 hours of placing your order.
Requests made after this time may not be guaranteed.

---

Contact Us

If you have any questions regarding shipping, please contact us at:
📧 [email protected]

Connect Us: